General Information

City
Bristol
State/Province
Bristol
Country
United Kingdom
Department
PROFESSIONAL_SERVICES_CONSULTANCY
Date
Wednesday, October 2, 2024
Working time
Full-time
Ref#
20034077
Job Level
Specialist
Job Type
Experienced
Job Field
PROFESSIONAL_SERVICES_CONSULTANCY
Seniority Level
Associate

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

The primary function of the role is to respond to scope out, plan and document Technology projects from point of sale to BAU handover, working in conjunction with the Project Team and wider business.  This should be undertaken to an extremely high standard with customer satisfaction at the core of everything undertaken. Must have a polite and efficient manner.  The individual should be comfortable liaising with customers on site, over the phone or email.

Senior IT Project Managers play an integral role in providing a high-quality service delivery to our customers and are responsible for developing and managing technology projects, and their costings on time. Senior Project Managers will work with wider teams to deliver any assigned Infrastructure / voice Projects.  This will include but not limited to processing of all sales/project packs when submitted, the procurement of hardware/software, resource planning, stock control, financials, and all customer communications through the life a project.

Responsibilities: 
  • Respond to client requests within defined targets 
  • Planning and delivery of defined project types
  • Management of assigned resources, time, and budgets
  • Manage issues through the lifecycle of a project into BAU
  • Monitor and report on the project progress
  • Present to stakeholders reports on progress as well as problems and solutions
  • Implement and manage change when necessary to meet project outputs
  • Co-operation to promote the development of the project team and the success of the company. 
  • Work alongside the project managers to complete project installs, on time and in budget, whilst exceeding client’s expectations. 
  • Build rapport with all new and existing clients to develop positive working relationships 
  • Co-operation to promote the development of the support team and the success of the company as a whole 

Requirements: 
  • Previous project management experience with an IT Service MPS is preferred
  • A good understanding of IT and network infrastructure 
  • Previous experience of the deployment of Network, Server, Wi-Fi, Cloud and On-Prem technologies
  • Ability to plan, organize and adapt to changing job tasks within own role
  • Open to respond to feedback and committed to self-development
  • Team worker, ability to prioritise and delegate with strong leadership skills
  • Be able to work in a fast-paced environment and meet tight deadlines
  • Strong verbal and written communication skills

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