Xerox

About the Role:

As the Program Manager of Generative AI Solutions and Adoption, you will lead the exploration, adoption, and operationalization of Generative AI tools within Xerox, with a focus on delivering measurable business impact. This role offers an exciting opportunity to navigate and bring order to the evolving Generative AI landscape, identify high-value opportunities, and drive initiatives that align with Xerox’s reinvention efforts.

You will be instrumental in launching and scaling ChatGPT Enterprise while driving a broader, technology-agnostic approach to Generative AI innovation across the organization. As a key member of the Generative AI Center of Excellence (COE), you will work closely with business leaders, IT teams, and cross-functional stakeholders to enable enterprise-wide value creation through GenAI solutions.

Candidate must reside in EST time zone. 

Key Responsibilities:

• Program Leadership of AI Solutions
• Drive the launch, exploration, and enterprise adoption of including ChatGPT Enterprise, across the organization.
• Collaborate with business functions to identify impactful use cases, operationalize pilots, and measure success metrics.
• Liaise with business stakeholders and IT Business Relationship Managers to maintain visibility into pilots and proof-of-concept projects, ensuring alignment with priority areas and driving impactful business outcomes.

• Organizational Enablement and Advocacy
• Lead change management efforts to empower teams to use Generative AI tools responsibly and effectively.
• Foster a culture of innovation by driving employee engagement, learning, and collaboration around Generative AI adoption.
• Partner with Learning & Development to create training programs for GenAI tool utilization tailored to specific roles and needs.

• Business Alignment and Impact Measurement
• Collaborate with business leaders to align GenAI initiatives with organizational goals, focusing on operational efficiency, cost reduction, and productivity.
• Define and track KPIs to measure the success and impact of Generative AI implementations.

• Technology Evaluation and Innovation
• Stay informed on emerging Generative AI technologies to identify tools that drive differentiation and value.
• Advocate for responsible exploration of new GenAI technologies in alignment with organizational priorities.

• Governance and Risk Management
• Partner within the Generative AI COE to ensure adherence to ethical AI practices, data privacy standards, and organizational governance frameworks.

Qualifications and Experience:

• Demonstrated experience in managing technology-driven programs, preferably in AI or emerging technologies, with a proven ability to deliver in fast-paced, dynamic environments.
• Exceptional agility and adaptability, with the ability to adjust priorities and navigate ambiguity as organizational and technology landscapes evolve.
• Strong ability to connect technology initiatives with business outcomes, driving large-scale adoption of enterprise tools.
• Familiarity with Generative AI tools, including ChatGPT Enterprise, and their applications in business contexts.
• Excellent communication and stakeholder management skills, with the ability to collaborate across levels and functions.
• Analytical mindset, with experience in defining success metrics and driving continuous improvement based on data and feedback.
• Bachelor’s degree in a related field required; advanced degree preferred.

Why Join Us?

At Xerox, we are at the forefront of reinvention, leveraging cutting-edge technologies like Generative AI to drive innovation and transform our business. Join our Generative AI Center of Excellence and contribute to meaningful impact through creative problem-solving, operational excellence, and forward-thinking solutions.