General information

Country: United States

Department: Sales

Date: Tuesday, April 26, 2022

Working time: Full-time

Ref#: 20015435

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Sales

Seniority Level: Associate

Description & Requirements

About CareAR, a Xerox Company

CareAR, A Xerox Company, is the Service Experience Management (SXM) leader. We make expertise accessible instantly for users through remote, live, visual augmented reality- and AI-driven interactions, instructions, and insights as part of a seamless digital workflow experience. CareAR sets the benchmark for the SXM category by bridging skill gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety. Integrated with ServiceNow and combined with the content creation and storage capabilities of XMPie and DocuShare, CareAR’s SXM platform is a one-stop shop for transforming all parts of your service organization’s workflows.



  • Responsible for Indirect Channels software selling and management to maximize the revenue of the organization's products and/or services through a base of reseller partners, such as dealers, systems integrators, value-added resellers (VAR's), distributors, or retailers.
  • The role holder is responsible for selling services and solutions through channel partners.
  • Works with client management teams to define, design and execute different solutions and/or services initiatives.
  • The role holder is accountable for developing and executing software sale pursuit plans to optimize new and additional signings within a defined set of accounts.


  • Uses best practices and knowledge of internal or external business issues to improve products or services
  • Acts as a resource for colleagues with less experience
  • Requires in-depth knowledge and experience
  • Decisions guided by policies, procedures and business plan
  • Generally domestic scope/accountability

Primary Responsibilities:

  • Leads and supports channel sales pursuits
  • Develops financial/commercial business plans/cases
  • Monitors pursuit through risk management and identify areas of opportunity to ensure pursuit is kept on track
  • Plan and deliver pursuit through building internal sponsorship as well as client sponsorship
  • Support successful conclusion of the pursuit including contract negotiations with the client
  • Liaise and work with internal departments to deliver profitable solutions within deal planning governance
  • Liaise with other Xerox functions, or agents of third parties, as appropriate to meet internal or external customer requirements
  • Have the ability to move through an organization and become a trusted advisor at various levels
  • Develop new sales pursuits through existing account teams/pursuits and or through direct engagements with the client
  • Understand market dynamics and influences within the sector/service line
  • Generate innovative ideas, challenge current thinking and achieve buy-in from the stakeholders when developing the solution design

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.