General Information

City
Bucharest
State/Province
Bucuresti
Country
Romania
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Monday, October 28, 2024
Working time
Full-time
Ref#
20034353
Job Level
Individual Contributor
Job Type
Cooperative / Early Career
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Entry Level

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Main responsibilities

The Data Entry Operator role requires in-person office attendance in our Bucharest, Romania office.

  • Data capture - Ensure the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc.
  • Data Accuracy - Demonstrate & Deliver high standard of Service & Data Accuracy to our Scan & Capture Customers. The role has significant Data Accuracy responsibilities & a pivotal role to ensure continuous improvement in the Scan & Capture process.
  • Raise an alarm in case there is any abnormality being observed in Data Validation Cycle
  • Explore improvements opportunities
  • Demonstrate a strong understanding and compliance with ISO 9001, ISO 27001, ISO 14001, ISO 20001
  • Demonstrate a strong understanding and compliance with internal policies and procedures of XEROX Romania
  • Demonstrate a strong understanding and compliance with WHS (Workplace Health & Safety) and FPE (Fire Prevention and Extinction)
  • Achieve the daily target and meet the quality requirements
  • All other duties assigned that are related with this role

Minimum:

  • High school graduation exam diploma is a must ("Bacalaureat" diploma)
  • English skill B1/B2
  • Can demonstrate a good level of PC experience
  • Fast and accurate keyboard skills
  • Ability to work to tight deadlines
  • Ability to concentrate for long periods of time
  • Required to work reasonable overtime when necessary, sometimes at short notice

Key competencies:

  1. Reliability
  2. Teamwork
  3. Attention to detail
  4. Adaptability
  5. Flexibility
  6. Communication - Must posses good listening skills and be able to follow both written and verbal instructions
  7. Integrity

Personal attributes:

  • Positive attitude
  • Collaborative
  • Driven to achieve quality performance
  • Focus on results

Preferred (advantages):

  • English skills B2/C1
  • University degree
  • Experience of imaging or similar application
  • Knowledge of data validation tools and systems
  • Ability to prioritize work to meet deadlines

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