General Information

Country
United States
Department
IM BUSINESS ANALYSIS
Date
Monday, September 9, 2024
Working time
Full-time
Ref#
20033998
Job Level
Individual Contributor
Job Type
Experienced
Job Field
IM BUSINESS ANALYSIS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
57,900
Annual Base Salary Maximum
115,800
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Description & Requirements

About Xerox Holdings Corporation
At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Data Steward (Client 360)

  • Purpose: Support the day-to-day activities to ensure C360 data governance is designed and adhered to
  • Key Requirements: include active and regular participation in Client 360 project activities, including but not limited to:
    • Use Case Requirements Gathering sessions
    • Business Requirements Document (BRD) development and reviews
    • Weekly status review meetings (joint with Xerox and primary partner/vendors such as Cognizant (CTS) and Salesforce)
    • Definition, review and approval of Account Hierarchy structures to ensure design meets business requirements and is flexible and extensible to meet future Use Cases
    • Participate in Data Model Review discussions, engaging business SMEs, data source owners, and other stakeholders when necessary for validations
    • Participate as a Key Xerox Business Stakeholder in project milestone reviews and required Xerox signoffs
    • Review Profiling Summaries to include validation of Data source systems; attributes and data dictionary descriptions; filtering conditions; and data quality rules to correct and normalize data as its ingested
    • Own and work to completion Data Quality issues that should be corrected in the source systems by working with Xerox source system owners and/or through Data Governance
Responsibilities:

  • Data Management (incl. Policies and Procedures)
  • Revise, execute and enforce Data Policies
  • Update Procedures
  • Provide data subject matter expertise
  • Design and curate data products, reports, etc.
Quality: 

  • Define quality standards
  • Monitor quality measurements
  • Correct root cause issues
  • Report out quality issues of concern to Data Governance Council
Reporting:

  • Manage access and monitor usage
  • Report concerns to Data Governance Council
  • Design key data reports for use
Risk:

  • Monitor for risk
  • Advise on risk mitigation needs
  • Liaise with necessary parties to keep risk at acceptable level
Other:

  • Communicate with functional team data requirements
  • Advocate for data users
  • Align with reinvention projects on timing and requirements

Candidate Requirements:

  • High level of literacy in all data-related concepts (data sources, structure, attributes, definitions, catalogues, modeling, data lifecycle, etc.)Ability to effectively bridge and play an interface role between the business and technical/(XDX) sides of the company.
  • Preferred - Working knowledge of Xerox organizational structure globally (GTMUs and key business functional areas that have touchpoints along various parts of the customer journey)
  • Professional work experience in Master Data Management/Data Governance required
  • Experience working in a global, multi-national, multi-cultural company in a matrixed environment
  • Strong communication and interpersonal skills
  • Excellent written and verbal communication and presentation skills, able to articulate new ideas and concepts to technical and nontechnical audiences
  • Excellent analytical and problem-solving skills
  • Demonstrated experience in project management and organizational management
  • Proven track record managing complex, large-scale projects with overlapping resource requirements
  • Proven ability to work in distributed systems
  • Ability to adapt to a changing environment and handle multiple priorities
  • Confidence in presenting to senior management and colleagues in non-technical language
  • Ability to build rapport and influence leaders to drive transformation and best practices across the client data lifecycle.
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