General Information

City
San Antonio
State/Province
Texas
Country
United States
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Friday, March 28, 2025
Working time
Full-time
Ref#
20035493
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview:
Xerox corporation is hiring a Copy / Print / Mail Client Support Associate to support the daily operations of our San Antonio, TX based clients. As a Copy / Print / Mail Client Support Associate you will perform a variety of duties which may include any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports, supporting the region's client logs and reports, filling in for absences and vacations throughout the Dahill client locations, as well as assists during start-up of new accounts. 

Responsibilities: 
  • Assists new client site implementation 
  • Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures 
  • Assists in the training of new and existing employees 
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor 
  • Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor 
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor 
  • In the absence of onsite personnel, may perform any of, but is not limited to the following duties: 
  • Processes all incoming and outgoing mail 
  • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations 
  • Filing and labeling of documents and other materials for storage and retrieval 
  • Shipping and receiving, including the movement of boxes and or equipment 
  • Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and off-site 
  • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc. 
  • Performs basic troubleshooting on all equipment used within the Dahill Center 
  • Assists in the coordinating of work assignments to meet specific deadlines and service deliverables 
  • Manage all aspects of the Dahill Center in the absence of the Site Manager or Supervisor 
  • Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call 
  • Performs Front Desk Receptionist duties 

Qualifications: 
  • Requires high school diploma plus 6-12 months of related work experience 
  • Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per Company policy 
  • Requires experience in use and operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators and related equipment 
  • Requires experience with postage meter and equipment 

What We Offer: 
  • Competitive compensation (hourly compensation and applicable overtime)
  • Comprehensive benefits offerings (including medical, dental, vision, and life insurance)
  • Retirement plan - 401k
  • Paid holidays, personal choice days and paid time off
  • A culture that offers flexibility and a healthy work-life balance

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