Xerox

Overview:

The Corporate Card Administrator is responsible for supporting Xerox's global travel and expense card program by delivering exceptional customer service, maintaining cardholder accounts, and ensuring compliance with corporate travel and financial policies. This role works closely with employees, finance teams, human resources, and banking partners to manage card-related activities, reconciliation processes, reporting, and issue resolution. The successful candidate will help drive operational efficiency, reduce financial risk, and enhance the overall cardholder experience.

What You Will Do:

• Manage cardholder account maintenance activities including applications, closures, spending limits, account updates, and issue resolution.
• Review transactions, reconcile statements, investigate discrepancies, and support open item management activities.
• Monitor delinquency reports, communicate with cardholders, and support timely payment and expense report submission.
• Support reporting, analysis, and compliance activities related to corporate card programs and travel expense processes.
• Collaborate with internal stakeholders and banking partners to resolve operational issues and support program enhancements.

What You Need to Succeed:
• Strong customer service experience with the ability to support employees and stakeholders effectively.
• Experience performing account reconciliations, statement reviews, and financial transaction analysis.
• Strong verbal and written English communication skills.
• Proficiency with Microsoft Office applications and general financial systems.
• Bachelor's degree in Finance, Accounting, Management Accounting, Business, or related field, or equivalent relevant experience.
• Experience in shared services, accounting, finance, customer support, or call center environments is valued.
• Working knowledge of Concur is highly preferred.
• SAP experience is an advantage but not required.
• Ability to work the North America shift schedule (8:00 PM – 5:00 AM) or alternative assigned schedule based on business needs.

How We Set You Up for Success:
• Comprehensive onboarding and knowledge transfer support where business timing permits.
• Opportunities to collaborate with global teams and stakeholders.
• Exposure to financial operations, compliance, and travel expense management processes.
• Ongoing learning and development opportunities to expand your skills and career growth.
• A collaborative environment focused on customer service excellence and continuous improvement.

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