Xerox

Drive application and system enhancements for business improvements 

WHAT YOU WILL BE DOING 

Delivery of projects and continuous improvement initiatives 

• Understand business requirements 
• Obtain understanding of business system functionalities to support business requirements and continuous improvement initiatives
• Create functional specifications 
• Propose and review solution design with business for sign-off 
• Perform knowledge transfer to IT AMS 
• Provide training to business key-user/super-user 

Configuration of system solution 

• Maintain configuration/solution documentation
• Deactivate configuration 

Development and execution of test plans for unit, functional and regression testing 

ERP system and business application decommissioning 

Level 3 production support of critical incidents, when required 

MUST-HAVE QUALIFICATIONS, SKILLS, EXPERIENCE 

• Knowledge in SAP (ECC, BI, SRM, APO, EDI, BPC, etc.)
• Appropriate level of supply chain or finance business knowledge to effectively understand and support processes 
• Ability to communicate technical information to non-technical audience 
• Good analytical (root cause analysis) and problem-solving skills 
• Personal Credibility 

• Able to work in a cross-functional team with diverse background 
• Ability to effectively multi-task and prioritize items to complete tasks efficiently and within expected timelines 
• Good project management skills 
• Effective English language skills, verbal and written communications 
• Effective training and work session facilitation capabilities 
• Uses appropriate confidentiality 
• Able to disseminate information appropriately 

EDUCATIONAL QUALIFICATIONS  

• Bachelor’s degree 

EXPERIENCE  

• Finance / Supply Chain / Services / Sales and Marketing operations, within or outside of Lexmark