General Information

Country
United States
Department
IM BUSINESS RELATIONSHIP MANAGEMENT
Date
Tuesday, November 19, 2024
Working time
Full-time
Ref#
20034480
Job Level
Individual Contributor
Job Type
Experienced
Job Field
IM BUSINESS RELATIONSHIP MANAGEMENT
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
82,140
Annual Base Salary Maximum
164,280
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.


Overview: 

XDX Human Capital Management is seeking an HRIS Analyst, Business Relationship Management to support People Operations and drive technology-enabled process improvements. We are looking for a tech-savvy professional with expertise in ServiceNow and Oracle Fusion and a passion for leveraging AI to redefine HR processes. The ideal candidate will be a proactive problem-solver capable of identifying and implementing innovative solutions to enhance our global HR operations.


Key Responsibilities:

  • Partner with People Operations to identify opportunities for process improvement and automation using ServiceNow and AI technologies.
  • Implement and optimize ServiceNow HR Service Delivery modules to streamline HR processes and enhance employee experience.
  • Collaborate with IT and vendors to configure, maintain, and integrate HR technology solutions.
  • Analyze HR data and metrics to provide insights and recommendations for process improvements.
  • Research and propose AI-driven solutions to automate routine tasks and improve decision-making in People Operations.
  • Develop and maintain documentation for HR systems and processes.
  • Provide training and support to HR team members on new technologies and processes.
  • Stay current with emerging HR technologies and AI trends, evaluating their potential impact on our operations.


Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 3+ years of experience in HRIS/HRIT roles.
  • Ability and flexibility to work East Coast hours - as early as 7 am EST.
  • Strong knowledge of HR processes and best practices.
  • Experience using Oracle Fusion is strongly preferred. 
  • Expertise in ServiceNow HR Service Delivery modules (ticketing, updates and integrations is a plus).
  • Familiarity with AI and machine learning concepts and their applications in HR.
  • Experience with data analysis and reporting tools.
  • Strong problem-solving and analytical skills.
  • Excellent communication and collaboration abilities.
  • Project management experience.


This role offers an exciting opportunity to drive innovation through the strategic use of technology. The successful candidate will play a crucial role in identifying and implementing AI-driven solutions to enhance efficiency, improve employee experience, and support data-driven decision-making in our global HR operations.


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