Xerox

Purpose

Support roles across multiple areas for Global Spend Management (GSM). These roles involve, but not limited to, analysing spend data, monitoring supplier performance, and ensuring compliance with procurement policies to deliver cost savings and operational efficiency across multiple regions and systems.

Job Descriptions

GBO – Global Support (Cebu) (Covers both Direct & Indirect)

• RFI/P support / esourcing
• Contract Load management
• Compliance reporting (productivity reporting/PowerBI etc)
• Quality Control of Ariba Contract Workspaces

Business Support Analyst (BSA) Transactional Procurement – Global & Regional scope

• Supplier deactivations PR (Ariba)/SRM approvals (compliance to policy/review/GRN)
• Supplier Change Note (SCN) Creation - North America only
• Service Now GSCB Support – NA/CA
  • Saviynt Ticket Support - Critical
  • Oracle Support
• SAP Ariba from the TCS AMS Support team
• SAP Ariba – GSCB reconciliation of HR records – critical
• SAP Ariba PR/PO/Receipt Maintenance of Assigned Requisitioner (Abandoned reassignment); Includes coordinating the local procurement resources to update GSCB POs
• PO updates approved in Payment Release app manually completed in GSCB (system
• Service Now SRM (system) support (EMEA)
• GSCB (system) Manual PO Updates – NA and Italy
• PO closures global
• PO manipulation required for invoice reconciliation due to price holds
• SCN review / validation / review / approval globally
• General business queries globally
• In country Audit Support
• NPP Netherlands – Direct (Supply Chain/Logistics) 10%
• Internal / External communication eg: suppliers, requisitioners, Finance, and Management
• Quarterly Scrub Reviews for MNSDB
• ePayables Support Activities

GDO / Requisitioner – EMEA Support

• GDO Requisitioner support (France & Italy Delivery)
  • Reports / invoice queries / PR creation
• GSM Requisitioner (Spain& Portugal, also covers GSM main requirements across SRM & Ariba, incl fleet)

Country Procurement EMEA Support

• Pcard audit (working with Accounts Payable (AP)
• Management of reporting / parked invoice reports
• Support contract uploads (on behalf of Country PMs (Purchasing Managers)
• In country Audit support
• General business queries / support Country Purchasing Managers
• Sourcing support – global commodity managers
• Escalation invoice/supplier queries

Key Responsibilities

• Spend Analysis & Reporting (Budapest)
• Collect and analyze global indirect spend data to identify trends, cost-saving opportunities, and compliance gaps.
• Prepare dashboards and reports for category managers and leadership, highlighting KPIs and supplier performance.
• Supplier & Category Support (Cebu / Budapest)
• Assist in supplier evaluations, onboarding, and performance monitoring for indirect categories.
• Support category managers with data-driven insights for sourcing strategies and negotiations.
• Process Optimization (Cebu / Budapest)
• Recommend improvements to indirect procurement processes and tools to enhance efficiency and compliance.
• Collaborate with stakeholders to streamline requisition-to-payment workflows.
• Cost Control & Savings Tracking (Budapest)
• Identify opportunities for cost reduction and value creation through benchmarking and market analysis.
• Track and validate savings initiatives across indirect categories.
• Compliance & Risk Management (Cebu / Budapest)
• Ensure adherence to global procurement policies, contractual obligations, and regulatory requirements.
• Maintain accurate documentation for audits and governance reporting.

Qualifications

• Education: Language capabilities – supporting countries
• English and German
• Experience: procurement desirable, but not required, full training given

Skills

• Strong analytical and problem-solving abilities.
• Proficiency in Excel, ERP systems (SAP, Oracle), and procurement platforms (Ariba).
• Excellent communication and stakeholder engagement skills.
• Knowledge of global sourcing practices and indirect procurement trends, desirable but not required training given