General Information

City
Bangalore
State/Province
Karnataka
Country
India
Department
STUDENT PROGRAMS
Date
Thursday, April 3, 2025
Working time
Full-time
Ref#
20035381
Job Level
Individual Contributor
Job Type
Internship
Job Field
STUDENT PROGRAMS
Seniority Level
Entry Level

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

 

Job Summary:

The Information Analyst in the PMO is responsible for collecting, analyzing, and reporting on vendor performance data to support effective control of project management office. This role involves working closely with PMO manager and GSS stakeholders to ensure data accuracy and provide insights.

 

Key Responsibilities:

  • Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits.
  • Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization.
  • Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization.
  • Documentation: Prepare and maintain documentation related to data analysis processes and findings.

Skills and Qualifications:

  • Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.).
  • Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights.
  • Communication Skills: Excellent verbal and written communication skills to present data findings effectively.

Education and Experience:

  • Education: Bachelor’s degree in related field.

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