General Information

City
Boston
State/Province
Massachusetts
Country
United States
Date
Friday, June 5, 2026
Working time
Full-time
Ref#
20039528
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
27,060
Annual Base Salary Maximum
54,120
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:
The Mailroom Associate supports Xerox-managed service sites by providing efficient docucare, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.

Primary Responsibilities: 
  • Assist new FM site implementation.
  • Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures 
  • Assists in the training of new and existing employees 
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor 
  • Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor 
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor 
  • In the absence of onsite personnel, may perform any of, but is not limited to the following duties: 
  • Processes all incoming and outgoing mail 
  • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations  
  • Shipping and Receiving, including the movement of boxes and or equipment 
  • Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite 
  • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc. 
  • Performs basic troubleshooting on all equipment used within the Dahill Center 
  • Assists in the coordinating of work assignments to meet specific deadlines and service deliverables 
  • Manage all aspects of the XBS Center in the absence of the Site Manager or Supervisor  
  • Performs Front Desk Receptionist duties.
  • Performs other duties as required.

Skills and Qualifications:
  • Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Ability to operate and maintain various print and mail equipment.
  • Clear communication skills and a customer service mindset.
  • Physical ability to lift up to 50 lbs and stand/walk for long periods.
  • Bilingual (English/French or other languages) preferred for some locations.

Education and Experience:
  • High School Diploma or equivalent required.
  • Minimum 1 year experience in a print, mail, or customer service role.
  • Post-secondary training in technology, office administration, or print production is a plus.


Additional Benefits:

  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
  • Paid time off, plus holidays and personal days
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture 

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