Xerox

The Onsite Webster Consumables Manufacturing Plant (W224) Quality Engineer helps maintain the daily operations in the QC lab working with both the Industrial workforce and equipment onsite from 7:00AM - 4:00PM or 2:00PM to 11:00PM. They are responsible for data analysis, looking for trends, upkeep of the equipment, non-conforming material investigations and working with product delivery teams.

• Helps to maintain the Quality Management System that conforms to ISO-9001 standards and includes internal auditing of processes and procedures. 
• Ensures all supplemental testing is completed for products that need it.
• Sends Certificates of Analysis data and Post Ship Audit samples to customers in a timely fashion.
• Helps train and guide quality assurance lab personnel, approximately 9 Inspector employees.  Provides feedback and direction and helps prioritize work. Provides on-going training, guidance, and mentoring to Industrial Work Force.
• Ensures lab equipment is well maintained and reliable for production measurements.
• Follows up on NCMR’s (Non-Conforming Material Record) process for both plant produced, and supplier produced materials.
  • Works closely with operations and engineering teams to determine root cause and generate corrective actions to address manufacturing quality issues.
  • Works closely with packaging engineering and suppliers to address supplier quality issues.
  • Interfaces with Product Delivery Teams to receive timely disposition of non-conforming materials.
  • Interfaces with plant operations and production control teams to efficiently segregate on-hold material inventory and re-introduce on-hold materials that have been released for use or rework.
• Helps to facilitate and monitor PMCs for process changes or new incoming products and works closely with Product Delivery Teams.
• Helps support investigation of customer complaints.
• Helps foster a continuous improvement environment, and practices lean manufacturing.
• Helps to maintain proper document control, ensuring the newest versions of procedures are in place and available.
• Utilize statistical process control (SPC) tools to assess product and process capabilities.

Skills and Qualifications:

• Minimum of a BS degree in a Technical Discipline/Engineering relevant
• Minimum of 3 yrs experience in field or related area
• Lean six sigma or DfLSS Greenbelt Certification preferred
  • Demonstrated use of LSS tools in process setting - with knowledge/experience using SPC and Lean Methodology.
• Strong verbal and written communication skills
• Works well in a fast-paced, high-pressure team environment
• Follows disciplined work processes and has high ethical standards
• Ability to develop strong relationships with partners and customers
• Strong problem-solving abilities
• Good conflict resolution skills
• Ability to implement and influence new ideas/processes
• Strong computer literacy – able to learn new systems/applications quickly
• Manufacturing experience (preferred)
• Experience with chemical materials or chemical processing (preferred)
• Knowledge of toner functional properties and toner manufacturing processes (preferred)
• Xerographic systems understanding (preferred)
• Able to use protective equipment, including safety shoes, bump cap, and safety glasses.

Additional Benefits: 

• Substantial growth opportunities for future career development within a supportive and collaborative company culture 
• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching 
• Paid time off, plus holidays and personal days