General Information

City
Bridgeville, Pittsburgh
State/Province
Pennsylvania
Country
United States
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Monday, December 23, 2024
Working time
Full-time
Ref#
20034703
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Job Summary:

Xerox Corporation is looking for a Floating FM Operator with Print and Mail experience. The hours are 8:00 a.m. to 5:00 p.m. or 07:00 a.m. to 03:30 p.m. with an hour lunch. (Start times and lunch times may vary according to location) The incumbent in this position should possess education equivalent to a high school diploma. Candidate should possess knowledge of mail industry, although not required. Excellent written and oral communication skills, strong computer skills, and knowledge of industry trends and technological changes are essential. Lifting and/or moving of up to 50 pounds will be necessary. Applicant must have own reliable transportation. Must be able to drive cargo vans and have a clean driving record is required.

Primary Responsibilities:
  • Manage/Complete all incoming print jobs (digital/interoffice/walk-in) to client specifications.
  • Perform all necessary pre-press and layout edits to ensure jobs are printed both correctly and optimally.
  • Ensure that all aspects of job requisitions/instructions and other relevant information is checked and correct prior to starting print production.
  • Prioritize all incoming production work, ensuring that deadlines are met.
  • Coordinate with mail staff on any outbound/bulk mailings that are produced by the Print Center.
  • Promptly assist any walk-ins to the Mail & Print Center based on location.
  • Maintain expected level of customer service to our client.
  • Any other related tasks
  • Coordinate inbound pickups from USPS/UPS/FedEx/DHL/Amazon.
  • Drive company delivery vans for mail delivery at two locations.
  • Accept/manage inbound parcel and freight deliveries.
  • Sort all inbound mail to the appropriate locations.
  • Handle the delivery of all mail/parcels/inventory items to locations according to the set delivery schedules.
  • Meter, label, or otherwise process all outbound mail.
  • Handle the parcel drop offs and pickups with appropriate carriers.
  • Promptly assist any walk-ins to the Mail & Print Center based on location.
  • Maintain expected level of customer service.
  • · Secondary Tasks (as needed)
  • Operate the forklift for inbound/outbound pallets for RMU only. (will provide training)
  • Provide Concierge Service for meeting rooms. (pens, paper, water, drinks, etc. based on location)
  • Check paper supply for user MFP’s if required by location.
  • Assist users by clearing paper jams, etc.

Needed Equipment/Program Skills:
  • Microsoft Suite product knowledge
  • Adobe Suite product knowledge
  • Manual/Digital Paper Cutter
  • Book binding machine
  • Shrink Wrapper
  • GBC, Coil and Fastback binding
  • Laminating
  • Any other related tasks

Skills and Qualifications:
  • Personal vehicle
  • Minimum of one (1) year experience in a Customer Service role.
  • Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
  • Ability to learn multiple tasks at accounts and continue daily operations when main operator(s) are out of the office.
  • High School Diploma or equivalent.
  • Must be able to stand for long periods of time, walk, bend, and reach and lift up to 50 lbs.

Additional Benefits:
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
  • Paid time off, plus holidays and personal days.
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture.

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