Xerox

Overview:
Join Xerox as a Service Delivery Associate, where you will play an important role in delivering high-quality on-site services that help our customers stay productive and efficient. In this customer-facing position, you will support mailroom operations, print and document services, and administrative tasks while providing an exceptional service experience. If you enjoy working in a collaborative, fast-paced environment and take pride in delivering accurate, reliable results, we encourage you to apply.

Why Join This Team:

• Work in a customer-focused environment where your contributions make a daily impact.
• Build valuable experience supporting industry-leading print and document solutions.
• Collaborate with a team committed to service excellence and operational success.
• Develop new skills through hands-on training and ongoing learning opportunities.
• Grow your career with a company that values innovation, inclusion, and professional development.

What You Will Do:

• Operate office and production equipment, including printers, scanners, inserters, and fax machines, to support daily business operations.
• Perform mail handling activities including sorting, scanning, distribution, package tracking, and related services.
• Prepare, print, and finish documents, including stapling, binding, laminating, and other production tasks.
• Maintain accurate production records, billing logs, meter reads, and operational documentation while supporting Service Level Agreement (SLA) commitments.
• Monitor inventory levels, replenish supplies, and provide outstanding customer service while supporting administrative and reporting activities using Microsoft Office applications.

What You Need to Succeed:

• High School Diploma or equivalent required.
• Functional knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Strong communication, interpersonal, organizational, and customer service skills.
• Ability to manage multiple priorities, work independently, and resolve operational issues with attention to detail.
• Ability to perform light physical work, including lifting up to 50 pounds and standing for extended periods.

How We Set You Up for Success:

• Comprehensive training on Xerox systems, processes, and equipment.
• Supportive onboarding designed to help you build confidence in your role.
• Opportunities for ongoing learning and career development.
• Collaborative team environment focused on knowledge sharing and continuous improvement.
• A culture that values inclusion, innovation, and delivering exceptional customer experiences.