General Information

City
Brighton, Irondequoit, Rochester, Webster
State/Province
New York
Country
United States
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Monday, December 23, 2024
Working time
Full-time
Ref#
20034456
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Xerox is offering an opportunity to work in a fast-paced print environment, working directly with the customer, and supporting our veterans.

Duties:
  • Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing). Tasks and activities are defined and routine.
  • Ability to lift up to 50 pounds Point of contact to receive, review, and electronically log customer jobs Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers) Operate office/production equipment (printer, copier, fax, scan) 
  • Apply asset tags to office equipment and update the database. Track and coordinate the move, add, or change of office equipment assets at customer accounts 
  • Clean and maintain office equipment when necessary 
  • Delivery of PRN Cards and mailings to the local Post Office
  • Collect and submit meter readings. Maintain appropriate supply inventory, and distribute supplies as required 
  • Solves issues to complete production, delivery, and output requirements 
  • Perform quality inspection before, during, and after the output of each production run 
  • Estimate, schedule, and track incoming production jobs 
  • Perform operator maintenance on equipment. Maintain reporting logs and information for billing 
  • Track and store jobs as the customer requires for reuse at a future date, including file backup 
  • Perform minimal training to customer end-users on equipment. May develop work processes or templates 
  • Operate high-volume folding and inserting mail equipment  

Skills:
  • Eager to learn technologies surrounding Print Production.
  • Able to demonstrate Computer Skills and Functional knowledge of PC.
  • Experience in a Customer Service environment (minimum 1 year). 
  • High School Diploma or equivalent.  
  • Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network.

Preferred Skills:
  • Able to demonstrate Intermediate use of MS Office (Word, Excel, PowerPoint)
  • Web, Adobe InDesign, Mailing Software, Internet, and Intranet 
  • Able to demonstrate the ability to send and receive emails, find, open, and save documents and files, and perform data entry.

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