General Information

City
Columbus
State/Province
Ohio
Country
United States
Department
PROFESSIONAL_SERVICES_CONSULTANCY
Date
Tuesday, January 21, 2025
Working time
Full-time
Ref#
20034938
Job Level
Individual Contributor
Job Type
Experienced
Job Field
PROFESSIONAL_SERVICES_CONSULTANCY
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
80,880
Annual Base Salary Maximum
161,760
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview: 
To support the sales engagement process, to implement and deliver Professional Services revenue for Xerox lines of business. 

Major Responsibilities: 
  • Deliver Professional Services that align with Xerox Strategies for Xerox Products, Software and Solutions (i.e., Implementation & Training) 
  • Where required, liaise, and agree with 3rd Party providers to find innovative ways to integrate component software to provide a complete design for the customer requirements. 
  • Proactively support the sales process providing customized demonstrations using customer’s own data/applications to provide observable proof of the integration of workflow within the customer environment. 
  • Take responsibility for ensuring that all proposals have the correct proportion of support revenue specified. Also ensuring appropriate profitability and an ability to present the value proposition to the customer for all technical services and solutions, differentiating this from competitive offerings. 
  • Define and manage the customer acceptance testing activity. 
  • Ensure requirements are agreed and documented with appropriate success criteria. 
  • Lead/project manage the technical implementation team (Xerox, 3rd Party and customer resources) to provide the agreed services to ensure customer expectations are met. 
  • Display a professional image in all interactions with customers to ensure that Xerox is perceived as the company of choice. 

Background, Experience, and Qualifications: 
  • Minimum: Bachelor's Degree, IT / IT & Business Degree or equivalent 
  • Minimum: Experience of working in a technical sales support role, consulting with customers to develop relationships and common objectives. 
  • Minimum: Experience of selling value added services as part of a sale and/or working in digital and traditional print industry, including knowledge of related workflows. 
  • Minimum: Able to initiate and lead projects 
  • Minimum: Knowledge of, or specific experience in, relevant technologies e.g., Print, Imaging, and LAN. 
  • Minimum: Ability to articulate in an ‘easy to understand manner’, complex systems and technologies to audiences with a variety of different levels of understanding. 
  • Physical requirements work environment: No unusual physical requirements. Light lifting and moving of computer equipment and related accessories may be required. Position will involve being located at or near the client headquarters, along with travel to various client sites; travel may be extensive for periods of time relating to specific program assignments. 

Position Requirements: 
  • Must have valid driver’s license 
  • Must be able to travel 2+ hours 
  • Must be able to pass Government Clearance application inquiries 

 #LI-NT1
< Go back