Xerox

Purpose:

To provide our customers with effective IT Solutions, including both the design and implementation of these new solutions.

Main duties:

• Carry out Enterprise level planning and technical implementations including, but not limited to, server, network and security deployments, working alone or as part of a team both remotely and at client sites
• Providing technical leadership and troubleshooting guidance other engineers for high end technical queries where required
• Creation and maintenance of standard builds for the project and support teams to use for all software and hardware deployments, documenting proven best practice
• Provide technical design guidance to Project Managers during planning phases of projects
• Carry out new customer audits to a high level to document systems and provide recommendations for improvements
• Help maintain technical documentation for the customer estate
• Make recommendations for continual service improvement through adoption of new technologies

Required Skills and Experience:

• A strong understanding of Enterprise level, IT and networks.
• Experience working in an MSP environment 
• An in-depth knowledge of Enterprise level, desktop, server, network, security, storage, virtualisation, Cloud services (Azure, AWS). Architecture and implementation. 
• Proven Enterprise Level: MS based systems, Virtualisation, Enterprise Storage, Enterprise Networking, Firewall, Aruba, Citrix, HP Networking, SonicWALL, Azure, 365
• Ability to plan, organize and adapt to changing job tasks within own role 
• Excellent communication, interpersonal and presentation skills 
• Strong analytical, logical and troubleshooting skills
• 3 years’ experience in design, planning and implementation of enterprise size IT Projects.
• Microsoft Certifications, Aruba certification, SonicWALL SNNP