General Information

City
Bolingbrook
State/Province
Illinois
Country
United States
Department
MATERIALS & ORDER MANAGEMENT
Date
Wednesday, November 6, 2024
Working time
Full-time
Ref#
20033999
Job Level
Specialist
Job Type
Experienced
Job Field
MATERIALS & ORDER MANAGEMENT
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
32,160
Annual Base Salary Maximum
64,320
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview:
Xerox Corporation is seeking a motivated Shop Technician to join our team based in Bolingbrook, IL. The Shop Technician is responsible for set-up and refurbishment of a variety of printers and copiers, including Xerox and other manufacturers. This is a full-time opportunity in a shop / warehouse setting.

What You’ll Do:
  • Assemble and refurbish various models and manufacturers of copiers and printers for our customers.
  • Customize and install software, applications and other customer requested programs.
  • Troubleshoot, breakdown and diagnose equipment in need of repair, including software and hardware updates.
  • Test equipment for performance and copy quality.
  • Ensure that required materials are included in packaging.
  • Confirm that corresponding assigned serial numbers match with order requests.
  • Update the operations team on the status of each work order.
  • Assist with warehouse operations such as unboxing and distributing materials while maintaining a clean, organized and safe work environment.

What You Need to Succeed:
  • Displays a willingness to be trained on digital office equipment.
  • Prior hands-on experience with troubleshooting, mechanical and electrical equipment repairs.
  • Ability to use hand tools.
  • Strong time management skills.
  • Ability to lift, push, pull and maneuver objects weighing up to 100lbs.
  • Experience using smartphones, laptops and tablets with exposure to Microsoft Office (Word, Excel, and Outlook).
  • Previous experience with software and hardware updates preferred.
  • Familiarity with networking and internet connectivity preferred.
  • Experience with copiers and printers preferred.

How We Set You Up for Success:
  • Hands-on training of Xerox equipment and all aspects of the Shop Technician role and responsibilities.
  • Job shadowing to prepare you to perform repairs, set-ups and troubleshoot independently.
  • Ongoing career development.

What We Offer:
  • Competitive compensation (hourly compensation and applicable overtime).
  • Comprehensive benefits offerings (including medical, dental, vision, and life insurance).
  • Retirement plan - 401k.
  • Paid holidays, personal choice days and paid time off.
  • A culture that offers flexibility and a healthy work-life balance.

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