General Information

City
North Charleston
State/Province
South Carolina
Country
United States
Date
Wednesday, May 27, 2026
Working time
Full-time
Ref#
20039720
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
34,740
Annual Base Salary Maximum
69,480
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

What You Will Do:

  • Lead the delivery of contracted services at Boeing (Site Location/Function)
  • Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)
  • Achieve business objectives (PEP), identify and resolve shortfalls and issues.
  • Manage Chronic Issue resolution (Root Cause Analysis)
  • Provide leadership to achieve positive Customer Experience and Employee Motivation & Satisfaction.
  • P&L Management
  • Provide input/support for accurate and timely client billing
  • Provide leadership and a motivating team environment for employees

What You Need to Succeed:

  • Ability to interpret pricing and contract proposals
  • Make use of customer knowledge to create new business opportunities
  • Constructive, positive outlook and persistence in the face of obstacles
  • Excellent customer Service, interpersonal, and communication skills
  • Strong Operational Management
  • Employee development
  • Leadership skills
  • Build and maintain relationships
  • Good organizational and time management skills
  • Excellent communication and presentation skills
  • Ability to manage multiple tasks
  • Good Problem solving and critical thinking skills


Experience:

  • 2 - 4 years of account experience
  • Multiple account management experience desired
  • Financial planning and analysis experience required
  • Skills in MS Office applications, Internet navigation and use

How We Set You Up for Success:
  • Collaborative support from project management, technical, and operations teams
  • Opportunities to work with enterprise print and device management technologies
  • Exposure to process improvement and operational leadership initiatives
  • Structured operational processes and tools to support service delivery excellence
  • Environment focused on customer success, continuous improvement, and professional growth

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