Xerox

JOB FUNCTION

• Ensure the availability of products at EMEA level at best cost and customer satisfaction conditions
• Plan demand and supply (production, VMI inventory according to priorities)
• Provide visibility on stock and customer order availability to all key players in the product flow
• Manage the change (key player in business evolution)
• Contribute actively to process improvements (Lean culture)

 ROLES, RESPONSIBILITIES AND AUTHORITY

• Manage EMEA supply planning and inventory to ensure product availability
• Ensure the availability of products at EMEA level at best cost and customer satisfaction conditions.
• Provide visibility on product and customer order availability to all key players in the product flow
• Plan, create and control Production orders to fulfill EMEA demand on time
• Follow-up warehouse capacity for productions and secure date commitment to customers, including reworks and product holds
• Ensure production activities are in line with South-Africa and Turkey replenishment requirements
• Optimize and audit inventory levels to meet inventory targets
• Track Inbound shipments and propose expedition as needed
• Control backlog monitoring activity and stock availability while keeping inventory at optimum level
• Ensure allocation process and stock reservation is managed in timely manner to secure customer satisfaction and business goals
• Communicate accurate information about product availability variances at customer orders, order lines and /or part number level
• Understand and provide Potential Revenue Outlook
• Proactively identify and fix potential issues or bottleneck in order to secure shipments on time
• Recommend, lead and implement operational process improvements
• Handle and solve effectively escalations, priority issues
• EOL/NPI support
• Participate in the Direct Shipment process

 EDUCATION & EXPERIENCE

• BSc degree in Logistics/Supply Chain/related field, or equivalent experience
• Minimum 2 years of experience in Supply Chain: planning or order management - in an international environment

 PERSONAL CHARACTERISTICS AND TECHNICAL SKILLS

• Good organizational and interpersonal skills
• Good analytical skills
• Ability to manage difficult situations and the associated stress
• Ability to work independently and as a member of a team
• Proactive, open-minded, innovative and able to multi-task
• Good problem-solving skills and quick reaction time
• SAP (fulfillment and planning environment) would be a plus
• Proficient in Excel (MS Office)
• APICS certification, Business intelligence reporting (Business Objects), Green Belt certificate or Lean experience would be a plus