Xerox

Review the Scanned images of customer Document via Cloud Applications and validate the information captured by the OCR tool, in line with the guidelines provided for each customer.   

Within the designated tool, rectify the information that is incorrectly captured or capture the information missed by the OCR Application.  

Save final output (information captured/corrected as per the guidelines) in the designated application for delivery to the customer via the software.  

Data Validation Specialist plays an integral role in the entire Scan & Capture cycle as the invoices to be delivered to the customer are thoroughly Validated by them. Data Validation Specialist has to make sure that the information being released to the customer post Manual Validation is accurate & have to immediately raise an alarm in case there is any abnormality being observed in Data Validation Cycle. Data Validation Specialist constantly explore the opportunities of improvements. 

Scope of role 

Validation Specialist Linguistic role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. Demonstrate & deliver high standard of Service & Data Accuracy to our Scan & Capture Customers. The role has significant Data Accuracy responsibilities & a pivotal role to ensure continuous improvement in the Capture & Content process.  

Areas of expertise and focus: 

• Basic Computers knowledge including Excel & internet. 
• Should be able to handle high pressures and act in a composed manner. 
• Good knowledge of Process Documentation & Procedures. 
• Understand customer requirements & meet the deadlines as per the SLA. 
• Must have good Communication skills, a Logical thinker & a Team player. 
• Understanding of basic invoicing and related AP processes will be an added advantage. 
• Demonstrate understanding and compliance with ISO 9001, ISO 27001, ISO 14001, ISO 20001  

Background, skills, and qualifications 

• University Graduate or Diploma Holders (Non-Technical). 
• Language Expertise: Based on Language required for example Chinese (Proficient – Read, Write & Speak) – a Minimum of HSK 3 and Preferably HSK4  
• Relevant language skills - Should be able to converse and comprehend in English. 
• Candidate should be able to work within tight timelines & maintain quality standards. 
• Should have a minimum experience of 2+ years in total. 
• Candidate is also required to work on English language documents apart from expertise language. 

Location of this role:  

• Typically, the role will be home based with travel or relocation as required per business need and company policy.  
• Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. 
   

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